Today’s Typewriter Repairmen February 26, 2008
Posted by Webmaster in Business & Corporate, Immigration, Outsourcing, St. Louis Local.trackback
Western Union might close its Bridgeton call center. If not, they’ll definitely make heavy cutbacks there.
If WU’s business is suffering because there are better USA-to-Mexico remittance options, this news doesn’t necessarily prove that, because WU’s Spanish-speaking call center, which facilitates those remittances, is in Dallas. Bridgeton closing probably proves that there is hardly any need anymore for Western Union transactions among those who speak English.
UPDATE 2/27: Another theory is that WU is going to outsource its English-speaking call center work. After all, those dastardly human resources in Bridgeton have the audacity to think that they can belong to a union, and negotiate for good wages for good work. Don’t they know that they need to learn how to compete with virtual slave labor in the global economy?
As it is, the Bridgeton facility only has about half the people working there that they did five years ago.
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